Practitioners
Jill Wallace
LEAD OCCUPATIONAL REHABILITATION PROVIDER
Physiotherapist
If you could describe Jill in three words, they would be inclusive, empathetic and knowledgeable.
Combined with 30 plus years in the industry, these are the qualities that make Jill one of the region’s most respected physiotherapists and occupational rehabilitation consultants.
Whilst the Gold Coast has been home for the last 2 decades, Jill’s work has taken her to Sydney, London and back again, providing an invaluable depth of life experience, empathy and compassion. The continual referral of cases is testament to the success of Jill’s approach to return to work services.
Jill holds a Bachelor of Applied Science (Physiotherapy) and Graduate Diploma of Applied Science (Sports Physiotherapy).
Emma West
SENIOR OCCUPATIONAL REHABILITATION PROVIDER
Psychologist and Accredited Mediator
If you could describe Emma in three words, they would be calm, considered and pragmatic.
Emma has over 25 years of experience supporting injured workers with return to work services, early intervention, delivering mediation and resolving workplace conflict, delivering training and undertaking psychosocial risk assessments.
Emma is passionate about making a difference in other peoples’ lives, being creative and innovative and working with people and learning from them.
In Emma’s spare time she is walking her beloved dog Martin, listening to podcasts and enjoying her garden. Her personal motto is “back yourself”.
Emma holds a Bachelor of Social Science (Honours Psychology), Accredited Mediator, Conflict Coach, Proteus Leadership and Mental Health First Aid.
Taylor Gillies
SENIOR OCCUPATIONAL REHABILITATION PROVIDER
Occupational Therapist
If you could describe Taylor in three words, they would be enthusiastic, resourceful and proactive.
Taylor has over 10 years’ experience in Occupational Rehabilitation and Return to Work, with extensive expertise supporting military and ex‑serving personnel, government employees, and individuals with complex physical or psychological injuries.
Outside of work, Taylor enjoys spending time with her two young children, renovating, discovering local coffee shops, and cooking.
Taylor holds a Bachelor of Occupational Therapy and an Advanced Diploma of Leadership and Management and has completed both Mental Health First Aid and Applied Suicide Intervention Skills Training (ASIST).
Tom Holzheimer
SENIOR OCCUPATIONAL REHABILITATION PROVIDER
Physiotherapist
If you could describe Tom in three words, they would be practical, objective and compassionate.
Tom has extensive experience in the return to work rehabilitation space being a preferred provider of many businesses across South East Queensland.
Tom is focused on working with clients and providing a broad range of recovery programs.
Tom is down to earth, considered and has a pragmatic approach to his work. He often arrives to meetings on his electric scooter and is currently renovating his home.
Tom holds a Bachelor of Physiotherapy.
Rav Pratap
SENIOR OCCUPATIONAL REHABILITATION PROVIDER
Occupational Therapist
If you could describe Rav in three words, they would be reliable, caring and approachable.
Rav is an experienced Occupational Therapist and Rehabilitation Leader with over 12 years’ experience across New Zealand and Australia in vocational rehabilitation, workplace health, and client-centred therapy.
Rav has proven leadership in vocational rehabilitation services, strong stakeholder engagement and business development and clinic expertise in functional assessment, ergonomic and workplace rehabilitation and an energetic, approachable and client-focused holistic approach.
Outside of work, Rav enjoys the outdoors, reading, beach walks and has 4 dogs. She was also a former Premier Women’s Cricket player and coach.
She holds a Bachelor of Health Science (Occupational Therapy), a Postgraduate Certificate in Health Science (Rehabilitation) and a Diploma in Sport and Recreation.
Michelle Nicholas
SENIOR VOCATIONAL REHABILITATION PROVIDER
Rehabilitation Counsellor
If you could describe Michelle in three words, they would be methodical, thoughtful and pragmatic.
With over 15 years of experience working in the vocational rehabilitation / return to work industry and within the disability employment sector, Michelle has extensive experience and knowledge to bring to our team.
Michelle has a very strong work ethic and is passionate about helping others to reach their potential.
When Michelle isn’t at work she enjoys travel, music, good food, wine and coffee!
Michelle holds a Bachelor of Human Services (Vocational Rehabilitation Counselling), Bachelor of Arts (Education), Diploma in Community Services and Australian Society of Rehabilitation Counsellors (ASORC) Membership.
Donna Valiant
(Currently on extended leave)
SENIOR OCCUPATIONAL REHABILITATION PROVIDER
APA Occupational Health Physiotherapist and Ergonomist
If you could describe Donna in three words, they would be dynamic, thoughtful and passionate.
With over 30 years of experience Donna found her true calling as a physiotherapist focused on the occupational rehabilitation and supporting workers following injury.
The privilege of helping people regain their confidence and get their lives back on a positive path beats any encore. Donna has specialised in injury management and ergonomics for 18 years now, working with clients from a diverse array of industries. When not at work or accepting ARPA Excellence Awards, you will find Donna exercising, socialising or in her favourite place, the garden.
Donna holds a Graduate Diploma in Ergonomics, a Graduate Diploma in Physiotherapy, a Cert IV in Workplace Assessment & Training and is a registered Physiotherapist.
Administration
Monica Tarry
PRACTICE ADMINISTRATION MANAGER
If you could describe Monica in three words, they would be practical, versitile and organised.
Monica sparks joy around our team, keeps the appointments on time, the phones answered, the referrals filed, the emails responded, the bills paid and the reports submitted. With extensive years of admin experience, Monica keeps our team on track and the day-to-day management of the practice running seamlessly.
Monica has recently completed 10 years service with Jillian Wallace and Associates.